This page explains what (minimal) information we collect when you visit Smile Sutra's website and how we use it to improve services and digital experiences for our patients in Raipur.
Summary
We operate a simple, informational website for Smile Sutra Dental and Aesthetic Clinic. We do not host appointment forms or patient records on this site. We use minimal technical analytics and advertising tools to measure campaign performance and ensure the website works well on mobile devices.
Information We Collect
- Technical data (automatically collected): anonymous IP address, browser type, device type, and basic usage metrics.
- Interaction events: clicks on phone and WhatsApp links (these may be logged by advertising platforms for conversion tracking).
- We do not collect sensitive health records, appointment data, or personal contact details via the website.
Analytics & Cookies
We may use third-party analytics (for example, Google Analytics) to understand site performance. These tools may set cookies to collect anonymized usage data. Cookies are used only for analytics and performance monitoring — we do not use browser storage to save personal patient data.
If you prefer to opt out of analytics cookies, you can use your browser privacy settings or tools such as Google’s opt-out add-on for Analytics.
Advertising & Conversion Tracking
To measure the effectiveness of our local advertising, we may use services such as Google Ads conversion tracking. These services can record anonymized events (for example: "call button clicked" or "WhatsApp button clicked") and associate them with ad interactions so we can understand which campaigns result in inquiries.
When you click a phone or WhatsApp link, your device may open a native app; that navigation is handled by your device and the external app’s provider. We recommend reviewing the privacy notices of those apps.
For future ad setups, our site includes clear, unique element IDs on interactive CTAs to simplify conversion setup (for example: id="call-cta", id="mobile-call-cta", id="whatsapp-cta").
Data Retention
We retain aggregated or anonymized analytics data for as long as necessary to evaluate and improve our local campaigns and site performance (typically up to 26 months, depending on the analytics provider). We do not retain personal patient records on this website.
Your Rights
If you need to access or request deletion of any data we may hold about you (outside of clinical records), please contact us using the details below. Note that clinical records and appointment data are managed by the clinic’s administrative team and are not stored on this website.
Children
This site is not intended for children under 16. We do not knowingly collect information from children on this website.
Security
We use reasonable technical and organizational measures to protect the site and any data processed via third-party services. However, no internet transmission can be guaranteed to be 100% secure.
Changes to this Policy
We may update this policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised.
Contact
For privacy-related inquiries, please contact:
- Email: smilesutraclinic@gmail.com
- Phone: +91 73031 96433
- Address: Vinayak Enclave, Avanti Vihar Main Road, Raipur, Chhattisgarh 492004