1. Website operator
This website is operated by Smile Sutra Dental and Aesthetic Clinic, Vinayak Enclave, Ground Floor, Avanti Vihar Main Road, Shankar Nagar, Raipur, Chhattisgarh 492004. Privacy enquiries can be made by calling +91 73031 96433.
2. Information handled by this website
The public website primarily provides clinic and treatment information. It does not provide patient portals or store clinical records. When configured, basic technical information may be processed for security, analytics and advertising measurement, such as browser type, device category, approximate location derived from IP address, pages viewed, referral source and interactions with call, WhatsApp or direction buttons.
3. Appointment and WhatsApp interactions
The appointment helper prepares a WhatsApp message in your browser. The website does not save the form entries. When you continue, WhatsApp processes your message under its own terms and privacy practices. Information you subsequently share with the clinic may be handled for appointment administration and patient care.
4. Cookies and local storage
Essential local storage may remember your privacy choice. Analytics or advertising cookies should only be activated after the relevant tools are configured and, where required, consent is obtained. You can also delete stored site data through your browser settings.
5. Google Tag Manager, Analytics and Ads
The clinic may use Google Tag Manager to manage measurement tags, Google Analytics 4 to understand website use, and Google Ads conversion tracking to measure actions such as call, WhatsApp and direction clicks. Google services may receive online identifiers and technical event data. The clinic and its marketing partners must not send names, phone numbers, appointment messages, medical conditions or other personally identifiable health information to Google Analytics or Google Ads.
Google Tag Manager container GTM-T5WLTXP6 is installed. Analytics and Google Ads tags configured inside that container are controlled by the visitor's consent choice. The authorised SEO/advertising manager remains responsible for configuring, testing and publishing GA4 and Google Ads tags.
6. Advertising
Advertising measurement may associate a website interaction with an earlier advertisement. The clinic should use consent controls and Google settings appropriate to the campaign regions. No website statement guarantees that an advertisement will be approved by Google.
7. External services and links
The site links to services such as Google Maps, Google Business Profile, telephone applications and WhatsApp. Those providers control their own processing once you use their service.
8. Data retention
The website itself does not retain appointment form entries. If analytics is activated, retention periods are configured within the analytics account by the authorised manager. Clinic communications and patient records may be retained separately as required for administration, care and applicable obligations.
9. Your choices
You may choose essential-only storage, change browser cookie settings, avoid the appointment helper and contact the clinic directly. You may contact the clinic to ask about personal information handled directly by the clinic, subject to identity verification and applicable requirements.
10. Security
Reasonable measures are used to maintain the website, but no internet service can guarantee absolute security. Do not submit medical emergencies or highly sensitive health information through website forms or analytics-enabled URLs.
11. Children
A parent or legal guardian should contact the clinic regarding dental care for a minor. The website is not designed to independently collect information from children.
12. Changes
This policy may be updated when website features, service providers or legal requirements change. The date at the top shows the latest revision.
13. Contact
Smile Sutra Dental and Aesthetic Clinic
Phone: +91 73031 96433
Address: Vinayak Enclave, Ground Floor, Avanti Vihar Main Road, Shankar Nagar, Raipur, Chhattisgarh 492004.